Error Codes
Explore API error codes and solutions.
This guide includes an overview of error codes you might see from both the API .Each error code mentioned in the overview has a dedicated section with further guidance.
API Errors
Code | Overview |
---|---|
401 - Invalid Authentication | Cause: Invalid Authentication Solution: Ensure the correct API key is being used. |
401 - Incorrect API key provided | Cause: The requesting API key is not correct. Solution: Ensure the API key used is correct, clear your browser cache, or generate a new one. |
403 - Country, region, or territory not supported | You are accessing the API from an unsupported region. |
429 - Rate limit reached for requests | Cause: You are sending requests too quickly. Solution: Pace your requests. |
429 - You exceeded your current quota, please check your plan and billing details | Cause: You have run out of balance. Solution: Buy more balance. |
500 - The server had an error while processing your request | Cause: Issue on our servers. Solution: Retry your request after a brief wait and contact us if the issue persists. |
503 - The engine is currently overloaded, please try again later | Cause: Our servers are experiencing high traffic. Solution: Please retry your requests after a brief wait. |
503 - Slow Down | Cause: A sudden request spike is affecting reliability. Solution: Please reduce your request rate to its original level, maintain a consistent rate for at least 15 minutes, and then gradually increase it. |